Victim Advocacy Program (VAP)

If you are a victim of domestic violence or you need help for a loved one in a violent situation, please call YWCA advocates immediately:

24-hour Crisis Line 865.521.6336

Services in English 865.523.6126


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Founded in 1988, the YWCA Victim Advocacy Program (VAP) is the only community-based non-shelter program in Knox County, the only program with advocates in both criminal and civil courts, and the only program with bilingual/bicultural advocates (Spanish/English). The YWCA is an onsite partner at the Knoxville Family Justice Center. YWCA advocates are stationed at the Family Justice Center, in court, and out in the community.

All VAP services are offered at no charge and are completely confidential to ensure client safety. Services are available in English and Spanish.

YWCA advocates provide comprehensive victim support, including safety planning and crisis intervention, education on victim’s rights and victim compensation, navigation of the justice system, accompaniment to court, referrals for and assistance accessing essential services, referrals to support group, and follow-up services.

The YWCA offers support groups in English and Spanish to women who have experienced domestic violence and female family members. Although every domestic violence situation is different, victims/survivors may find it beneficial to talk about their feelings with others who are going through similar experiences. Led by trained facilitators, confidential support groups meet weekly and address a variety of issues related to domestic violence in a caring, nurturing environment.

In addition, YWCA advocates and highly trained volunteers are available to conduct community education workshops at businesses, organizations, places of worship, schools, and other locations throughout the area.

VAP Bilingual Brochure Downloadable PDF